FAQ
Do you provide International delivery?
Yes, we provide international delivery. Please contact us on our +974 6612 8001 for further details.
How do I return an item?
To return an item, please follow our return policy guidelines and contact our customer service team for assistance.
What is your returns policy?
All sales are final. We do not provide any refunds or exchanges on merchandise, regardless of the reason for the return. This includes unworn, unwashed items with original tags attached.
Exception: Orders based in Qatar can only be returned if the buyer decides to cancel the order before the delivery person leaves.
How do I track my order?
You can track your order by logging into your account on our website and checking the order status or by using the tracking number provided in your shipping confirmation email.
How can I contact your couriers?
You can contact our couriers directly using the tracking information provided in your shipping confirmation email or by contacting our customer service team for assistance.
What are your delivery options?
Our delivery options vary depending on your location and the item purchased. Please refer to our delivery options page for more information on the shipping options available to you.